ricordi d amore
about us

Friends and family always appreciate a gift that comes straight from the heart—especially during the anniversary,birthday or special days. You can certainly find personalized and unique gifts from our website. A handmade gift lets your family and friends know that it's truly a labor of love.


Delivery Order:

  • If the delivered goods do not match the items listed in the order or if there are damages, defects, or quality issues with the goods (excluding any damages caused by human factors), please contact our customer service within 7 days of receiving the goods to arrange for product return or exchange. Requests made after the deadline will not be accepted.
  • All goods must be returned in their original condition as sold, including packaging and cardboard labels. Goods that have been damaged, altered, or destroyed will not be eligible for return.

Self-collection Order:

  • Customers must inspect the goods and quantity at the time of collection. If there are damages, defects, or quality issues with the goods, they can be returned or exchanged on the spot.

Refund Conditions:

  • In case of stock shortage or other issues that prevent the shipment after payment, the company will provide a full refund.

Customers can contact our customer service to cancel the order and request a refund before the shipment is made.


ricordi d amore CS
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